Community Focused

See what residents say about us

ExcellentHelpfulPoliteTidyHard Working

R&M Williams work hard, so residents and tenants can thrive and prosper in the communities they live and which we serve.

Do you have some positive feedback for us, why not send us yours?

“POLITE EFFICIENT AND A CREDIT TO THEIR EMPLOYER”

Good Friday I had an emergency leak. In bathroom coming through living room light fitting the electrician and plumber were here within the hour. It was after 6pm excellent workers. Polite efficient and a credit to their employer. Their excellent work ethic should be recognised.

CARDIFF, 2022, REACTIVE MAINTENANCE

“it’s greatly appreciated in this most difficult time”

Very helpful in unforeseen circumstances of my wife passing away. The team worked hard to get the kitchen and bathroom done ahead of schedule, in order to ease the burned in the run up to the funeral. Very many thanks to the whole team – it’s greatly appreciated in this most difficult time.

Swansea, 2022, Kitchen and bathroom refurbishment

“very polite and have done a great job”

Both Ian and Mitch went over and above – they were very polite and have done a great job!

Tredegar, 2022, Carpentry work

“I would like to thank all the workers”

I would like to thank all the workers that have been doing my kitchen and bathroom for all the good work they have done. We are really pleased, and it was a pleasure to share coffee and tea with you!

Clydach, 2019, Kitchen and bathroom refurbishment

“I am over the moon with the shower room”

I am over the moon with the shower room! Kevin, the fitter was great – he was polite, cleaned up every day and kept me informed throughout the work.

Cardiff, 2018, Bathroom to wet-room adaptation

“The team have pulled out all the stops”

I took my Mother to my house in Northampton on Monday 16 April, the work was completed on Friday 27 April and I brought Mum back on Tuesday 1 May, we were soon met by Zara, Phil and Ray who wanted to make sure Mum was happy with the work. Mum was in tears and I only had 1 complaint. I complained that the team had promised a good job and not as it turned out a FANTASTIC job!

The team worked with me to see how the Wet room could be built whilst still retaining enough room so Mum could still use her bedroom. The team exceeded our expectations and even ensured that the Wardrobe could be housed in a purpose-built alcove (Superb thinking!)

The team have pulled out all the stops and My Sister just had to put the bedroom furniture back into a freshly painted bedroom which even had new electric sockets installed.

If you have anyone who would like to see the standard of work Mum would be more than happy to show them around.

Cardiff, 2018, Wet-room installation and associated works